Introduction Privacy & Privacy Policy
for Vroom Website
At Vroom Website, we prioritize your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website Vroom Website or engage with our automotive services and products. This policy applies to all visitors and customers, including those in the European Union (EU).
Information We Collect :
- Personal Information: Name, contact details (email, phone), address, vehicle identification details (VIN), payment information, and any other information you provide.
- Usage Data: IP address, device information, browsing behavior, and interaction with our website and services.
- Cookies and Tracking Technologies: Used to enhance browsing experience, analyze traffic, and target marketing.
How We Use Your Data :
- To provide, deliver, and manage automotive products and services.
- To communicate with you regarding your inquiries, orders, maintenance, recalls, or updates.
- To personalize your experience and improve our website and offerings.
- To comply with legal and regulatory obligations.
Sharing Your Information :
We do not sell your personal data. We may share your information with trusted partners, service providers, automotive manufacturers, repair and maintenance service providers, or legal authorities when required, under strict confidentiality and security terms.
Your Rights Under “CCPA & CPRA” GDPR
CCPA & CPRA Rights (for California residents):
Right to Know: You can request details about the information we collect and how we use it.
Right to Delete: You can ask us to delete your personal data.
Right to Opt-Out: You can opt-out of the sale of your personal information.
Right to Non-Discrimination: You will not be discriminated against for exercising your privacy rights.
3-2 GDPR Rights (for European Union residents):
Right to Access: You can request access to your personal data.
Right to Rectification: You can correct any incorrect or incomplete data.
Right to Erasure: You can request the deletion of your personal data.
Right to Restrict Processing: You can limit how we use your data.
Right to Data Portability: You can request a copy of your data in a portable format.
Right to Object: You can object to the processing of your data for specific purposes.
GDPR Compliance for EU Customers :
For users located in the European Economic Area (EEA), the following rights and principles under the General Data Protection Regulation (GDPR) apply:
- Lawful Processing: We process your data with your consent, for the performance of contracts, compliance with legal obligations, or legitimate interests.
- Transparency: We clearly explain the purposes for collecting and processing your data.
- Data Minimization: Only necessary data is collected and processed.
- Access and Portability: You can request access to your personal data and receive it in a portable format.
- Correction and Deletion: You have the right to request correction or deletion of your personal data, subject to certain legal or operational restrictions.
- Restriction of Processing: You can ask us to limit the processing of your data under specific conditions.
- Objection: You have the right to object to processing based on legitimate interests or direct marketing.
- Consent Withdrawal: You can withdraw consent at any time, without affecting prior processing.
- International Transfers: When personal data is transferred outside the EEA, appropriate safeguards like Standard Contractual Clauses are used to protect your data.
Data Retention :
Your personal data will be retained only as long as needed for the purposes described, or to comply with legal, tax, or regulatory obligations.
Cookies and Tracking :
We inform you about the use of cookies and obtain your consent where necessary before placing cookies on your device.
Security :
We implement technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction.
Your Rights :
You have the right to:
- Know what data we hold about you.
- Request correction or deletion of your data.
- Restrict or object to data processing.
- Withdraw consent to data processing.
- Receive your data in a portable format.
How to Contact Us :
For any questions or to exercise your rights, please contact:
Email: Soon@Soon.com
Address: California, United State
Children’s Privacy :
Our website and services are not directed at children under 16. We do not knowingly collect personal information from children under 16.
Changes to This Policy :
We may update this Privacy Policy from time to time. Updates will be posted on this page with an updated effective date.
This Privacy Policy reflects industry best practices for automotive services and products, with clear GDPR compliance to ensure transparency, lawful data processing, and user rights protections for EU customers. It can be customized with your company’s details and specific data practices.